Betatronix must be contacted for a Return Material Authorization (RMA) number for any items requiring service, regardless of warranty status. The RMA number may be requested either by phone or over the internet. Please provide the model number, serial number and any other information to help identify the unit. Addition information regarding the nature of problem is greatly appreciated. To expedite this process, you may visit our web site at http://rma.betatronix.com and complete the online repair form or contact customer service directly at (631) 582-6740. A technical point of contact is required (name and phone number etc.). You will be contacted within one business day with an RMA number.
Request an RMA
Please note that all fields marked * are required.